- IMPORTANT Basic safety NOTICE
- FAQs
IMPORTANT Protection See
Samsung Consumer electronics have announced a programme to go to the houses of customers in the UK and Ireland to solve an problem that will be potentially related to certain now-discontinued RS21 and RS60 range of refrigerator freezers, manufactured between Drive 2005 and June 2006.
Samsung Electronics have made the decision to take this actions following inspections into a achievable defect in the set up of the versions' defrost program.
In quite rare instances, there is usually a possibility of internal sparking which may pose a potential fire danger. In even fewer instances, it may direct to a individual safety problem or structural damage to the device.
Although the possibility of this occurring is very reduced, Samsung possess decided, for the security of our clients, to take on a free, in-home examination and fix program for all refrigerator freezers with a similar defrost program. The versions integrated in the program are: all RS21 and RS60 and selected RS23, SN62, RSE8, RSH1, RSH3 and RSJ1 based on the date of produce.
The quality of our products and the fulfillment and basic safety of our clients are usually Samsung's highest priority. We give thanks to you for your assistance and apologise for any inconvenience.
Samsung Electronics have made the decision to take this actions following inspections into a achievable defect in the set up of the versions' defrost program.
In quite rare instances, there is usually a possibility of internal sparking which may pose a potential fire danger. In even fewer instances, it may direct to a individual safety problem or structural damage to the device.
Although the possibility of this occurring is very reduced, Samsung possess decided, for the security of our clients, to take on a free, in-home examination and fix program for all refrigerator freezers with a similar defrost program. The versions integrated in the program are: all RS21 and RS60 and selected RS23, SN62, RSE8, RSH1, RSH3 and RSJ1 based on the date of produce.
The quality of our products and the fulfillment and basic safety of our clients are usually Samsung's highest priority. We give thanks to you for your assistance and apologise for any inconvenience.
1-800-samsung mobile: 24 hours, 7 days a week all other: m-f 8-12am/s-s 9am-11pm, appliances 6pm et request a call SMS Chat Tap here to text SMSCARE to 62913 for 24/7 live support. Live Chat.
This can be an instance, and your device may differ.
FAQs
Why is usually Samsung providing a free-of-charge home-visit programme?
Samsung Electronics created this programme to get action adhering to investigations into a feasible problem in the defrost system of certain now-discontinued models of RS21 and RS60 variety refrigerator freezers. The quality of our products and the fulfillment and protection of our customers are Samsung's i9000 highest priority.
Will be my refrigerator freezer affected? How perform I understand if I was eligible for this programme?
Samsung support will end up being able to verify your eligibility centered on the design title and serial number of your fridge fridge.
1.) Look inside your refrigerator freezer on the right-hand internal wall structure. Write down the design title and serial number printed now there.
2.) Contact Samsung support through any of our stations.
3.) Provide your details to the customer-support realtor who will figure out if your refrigerator freezer is definitely among the versions and produce dates eligible for the programme.
4.) If you are usually eligible, the agent will get the home-visit group to organize an visit that suits you.
How long will the authorised service professional want to full the home check out, and what will they do?
The engineer will get around thirty minutes - one hr to full the essential support to your refrigerator fridge. They will install a fuse package which will supply an electric failsafe for the defrost program.
Many individuals haven't a hint how much power their refrigerator or freezer is using every hour of every time of every 12 months. Here is a little help. Below you can discover the power ranking of several refrigerators and freezers created for the American consumer marketplace. To research this database, choose 'Refrigerator' or 'Refrigerator' and a brand name name from the pull-down listing. Then type in a model quantity, and click on the 'Research' switch below. The checklist will provide the matching model figures, its dimension, the 12 months of manufacture, and the power ranking. Of program not all versions can end up being included. The database generally contains models that are at minimum 12 cubic feet but not really more than 26 cubic feet in dimension. Hów can you tell the design number? Check out the nameplate. The nameplate usually is usually inside the food storage area or near the flooring on the top frame. Exclusive thanks proceed out to the state of Wisconsin ánd the U.S i9000. Section of Energy's Weatherization plan for producing this database possible. | |
If you have got problems, contact Jim Cavallo, MwEPA-LLC (previously Midwest Power Overall performance Analytics, Inc.) át [email protected]óm.This page was final updated on March 25, 2019.